Testimonials

Skincare Clinic of the Year
CITATION

DR A-HADITHI

Dr Ashwaq-al-Hadithi
DERMEDICARE
Skincare Clinic of the Year
WINNER

Dermedicare is an aesthetic dermatology clinic based in Swanland. The clinic provides a number of aesthetic treatments from skin rejuvenation and ant-ageing procedures, to treating pigmentation and scarring and is an accredited UK Acne and Rosacea Treatment Centre.

Founded in 2016, Dermedicare i s managed and directed by owner Dr Ashwaq-al-Hadithi (Dr Ash) who began her medical career as a surgeon before taking a position as a GP with an extended role in dermatology in 2014.

Dr Ash's qualifications also include certification from the American Board of Aesthetics Medicine, a Diploma in Dermatology, and she is a member of the Aesthetic Complications Expert Group World.

The judges were particularly impressed by the clinic's focus on providing the most up-to-date and constructive procedures for their patients. Dr Ash and her staff only offer the most researched, safety-tested and evidence-based treatments and products for their patients, assuring them that their wellness and progression comes front and centre at Dermedicare.

The clinic keeps on top of all the latest guidelines and updates to ensure that all treatments and advice provided meets a very high standard of care and can be relied upon to help individuals suffering from a range of skin-related conditions.

DEMEDICARE KEEPS
ON TOP OF THE LATEST
GUIDELINES TO ENSURE
THAT THEIR TREATMENTS
AND ADVICE MEET A HIGH
STANDARD OF CARE

DerMediCare (www.dermedicare.co.uk) has been recognised with the WhatClinic Patient Service Award 2022, an annual award based on patient ratings and reviews from the worldwide healthcare search engine WhatClinic.

In 2022, over 6 million people visited WhatClinic’s medical search directory to find and compare clinics. Dermedicare was one of a few hundred clinics on the website that met the highest standards needed to qualify for the award.

Thanks to the dedication and commitment of our team, Dermedicare holds a consistently high
ServiceScore™ rating, which measures the clinic’s commitment to patient care over the whole year.

This Award represents our focus on creating positive patient experiences throughout the entire treatment journey.

Clinic’s Director Dr Ash stated: “We are delighted to be recognised for our commitment to customer service. As a practice, it is something we focus on in everything we do and to receive such positive feedback from our patients is great…”

David Roe, WhatClinic’s CEO, congratulated DerMediCare and commented on the Award:

“The Patient Service Awards have now run for 12 years. For 2022, we have considered thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.

Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.”

PATIENT TESTIMONIALS

"Absolutely the best cosmetic practitioner that I've used. Professional, caring and excellent at what she does. Would highly recommend."

"Lovely professional lady. Love the results and will definately be using dermedicare again."

"Very professional and a lovely true person.."

"Dr Ash is kind, professional and performs outstanding work. She listens to your requirements, offers sound advice and explanations and is happy to answer any questions. My face always looks and feels beautiful when she has worked her magic. It appears totally natural. Cannot recommend her enough.. Thanks so much. She is the second emergency service for me and my family."

"Highly recommend! Very professional work and great results. I feel really comfortable around Dr Ash, a safe space 10/10! "

DM
What Clinic

" Dr Ash removed 10 skin tags - mainly from my back - for a very reasonable fee. These tags had been bothering me for years and yet within about an hour, they had all been successfully removed. Her skill and professionalism are first class and I am glad that I gave the clinic a ring. I have no hesitation in recommending Dr Ash after the way she sorted my problem.

CN UK
What Clinic

"Highly recommended. Such a lovely understanding doctor. Talked me through everything available making sure I understood. No focus on time or selling. After a bad consultation elsewhere, was so happy to find a personal service. After-care outstanding.

I have been receiving treatment from Dr Ash for several years now and could not imagine receiving aesthetic treatments elsewhere.

The level of care during treatment and aftercare that is given is to a very high standard, what I personally respect and admire Dr Ash for is that she doesn’t oversell treatments. I only ever have administered what is really needed. After enquiring at other clinics in the surrounding areas I am really aware that treatments can be oversold and unnecessary. Dr Ash always has done my treatment unique to my skin, age group and what is really required.

If I ever have questions she always responds and does an excellent follow up once treatment has settled. I don’t ever feel like the end results are unnatural and product brands used are worth the cost of the service and skill-set Dr Ash has. I completely trust her and have since recommended her to my mum and best friend. They now too get their aesthetic treatments solely from her.

What Clinic

I visited the clinic as I had several skin tags/warts of various sizes around and close to both eyes.

"Dr Ash was excellent. She was very knowledgeable and helped explain the procedure as well as showing me photographs of previous patients.

"All in all, I had about 10-12 skin tags of varying sizes removed from my lower and upper eyes including my lids. Dr Ash was extremely proficient and very careful during the procedure and put my well-being first, asking if I was ok throughout.

"The procedure took around 20-25 minutes and involved local anaesthetic injections which like the procedure itself were mild to moderately painful. However, the results in the end have been totally worth it.

"I am extremely happy with the procedure, end result and overall service that I received. I spoke to several other clinics some of whom either did not reply or took weeks to reply. Dr Ash replied to my enquiries quickly and she had a lovely demeanour that put me at ease.

I would absolutely recommend. 5-star service.

Paul L
November 2022

"I had chemical peeling few months ago at DERMEDICARE and I came back for laser hair removal because treatment was very professional.

Doctor was kind, lovely ,gives time for your concerns and discussing the treatment which would be best. Procedure was done nice and quickly.

No pressure, beautiful, clean clinic and very high standards.”Nice location " it was a relaxing professional clinic.
Reasonable fees for having my treatment done by a qualified
Dermatologist . I am happy to write a possetive review as I had
appositive experience

"Dr Ash, Thank-you for saving my day with what to you is an everyday procedure, but what to me was a huge deal. Obviously, from meeting you, you knew I was in a huge mess, but with your patience and genuine care, I was soon at ease. I really appreciate your kindness. I feel so much better now that it is removed - 'and properly.' Thank-you again. I will be recommending you to everyone as I know you will be the one to provide the best care."

"A few months ago I had moderately severe acne and wanted to treat it as soon as possible. I got in touch with Dr. Al-Hadithi and she prescribed me antibiotics and a topical cream. The results were absolutely amazing and after finishing the course, my skin has never looked better. The products worked incredibly, and for good value, and the support was great.

D A
What Clinic

"Absolutely brilliant from the start. Dr Ash is so welcoming and professional and has genuine care for her patients. She explained everything in detail and after my first month of treatment, I can already see positive results. Would highly recommend it to anyone."

Keith
What Clinic

I have had dermal filler treatment at a previous clinic some time ago and was no that impressed with the treatment to reduce lines around my mouth with chemical peels and fillers. So researched the Dermedicare's products and service and went ahead. Dr Ash was great, knowledgeable and very patient with my questions and concerns. The results were fabulous and it has made me want some more in another area on my face.

What Clinic

"Everything from my consultation through to aftercare was faultless"

"I had a fantastic experience with Dr Ash. I had a skin tag in a very sensitive area that was removed completely painlessly and without any issues. It has healed perfectly within a fortnight. Everything from my consultation through to aftercare was faultless and Dr Ash really went above and beyond in ensuring I received the best care. I would not hesitate to recommend her clinic to any of my friends or family."

Danielle
What Clinic

I highly recommend DerMediCare, I have only ever used Ash and she’s amazing! Before I had fillers I barley had any lips and was very self conscious about them!

The picture below - top picture is after 2 ml (two separate appointments 6 months apart of 1ml each) the bottom is after my 3rd time with an extra 0.9ml.

The second is before any fillers!!!!

I have never felt better about myself, Ash giving me lips has boosted my confidence and self-esteem.

Won’t use anywhere else! She’s a lovely woman and very gentle!!

Thank you Ash ❤️

Danielle
What Clinic

Andrea's Recommendation

Ash is fabulous, very professional, very easy to talk to and explains everything thoroughly. I've recommended her to others and they have been thrilled with the results, they all seem to be getting younger not older! Fantastic!

Martin's Recommendation

I have had increasing problems with unsightly facial age warts. One in particular was large and very noticeable and I was under pressure from my family to have them removed. Doctor Ash was recommended and a subsequent free assessment convinced me that I should have the treatment. The results have been amazing and I couldn't be happier with the service. The procedure was pain-free and a week later any sign of the warts had gone. Doctor Ash is very professional explaining the procedure and obviously very skilled at its application. I highly recommend the service and won't hesitate to use it in the future.

At Dermedicare, we offer a wide range of aesthetics treatments. Our aim is to provide clients, not just with superlative results, but to do so in a friendly and professional manner.

Customer service is of vital importance to us in every contact you have with our clinic. When you visit our premises, you will be greeted in a friendly manner and we want you to enjoy the experience of being treated by fully-qualified, experienced and highly-skilled staff.

We encourage clients to provide feedback and we would like to thank everyone who has commented so favourably about their experiences at Dermedicare.

Visit What Clinic

Skincare Clinic of the Year

Dermedicare has been judged Yorkshire SkinCare Clinic of the Year 2022/23

The Prestige Awards recognise small and medium-sized businesses that have proven to be the best in their market over the past 12 months. The judging panel base their decisions upon areas such as service excellence, quality of the product/service provided, innovative practices, value, ethical or sustainable methods of working as well as consistency on performance.