Global Excellence Awards - 2024
Most Trusted Dermatology Clinic 2024 - East Yorkshire
DerMediCare is a CQC registered and Save Face UK accredited Aesthetic Dermatology clinic placed in Swanland, East Yorkshire aims to provide the latest procedures available within skin care. The clinic is directed and provided by Dr Ash, an Aesthetic Dermatologist who offers a unique skin care experience with her professional yet friendly nature, making sure you as the patient are comfortable, supported and satisfied.
Dermedicare has been judged Yorkshire SkinCare Clinic of the Year 2022/23 The Prestige Awards recognise small and medium-sized businesses that have proven to be the best in their market over the past 12 months. The judging panel base their decisions upon areas such as service excellence, quality of the product/service provided, innovative practices, value, ethical or sustainable methods of working as well as consistency on performance.
Skincare Clinic of the Year
CITATION
DerMediCare (www.dermedicare.co.uk) has been recognised with the WhatClinic Patient Service Award 2022, an annual award based on patient ratings and reviews from the worldwide healthcare search engine WhatClinic. In 2022, over 6 million people visited WhatClinic’s medical search directory to find and compare clinics. Dermedicare was one of a few hundred clinics on the website that met the highest standards needed to qualify for the award. Thanks to the dedication and commitment of our team, Dermedicare holds a consistently high ServiceScore™ rating, which measures the clinic’s commitment to patient care over the whole year. This Award represents our focus on creating positive patient experiences throughout the entire treatment journey.
Clinic’s Director Dr Ash stated: “We are delighted to be recognised for our commitment to customer service. As a practice, it is something we focus on in everything we do and to receive such positive feedback from our patients is great…”
David Roe, WhatClinic’s CEO, congratulated DerMediCare and commented on the Award: “The Patient Service Awards have now run for 12 years. For 2022, we have considered thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.
Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.”
At Dermedicare, we offer a wide range of aesthetics treatments. Our aim is to provide clients, not just with superlative results, but to do so in a friendly and professional manner.
Customer service is of vital importance to us in every contact you have with our clinic. When you visit our premises, you will be greeted in a friendly manner and we want you to enjoy the experience of being treated by fully-qualified, experienced and highly-skilled staff.
We encourage clients to provide feedback and we would like to thank everyone who has commented so favourably about their experiences at Dermedicare.
5 Star Review"I first went to Dr Ash at Dermedicare just over 18 months ago, with cystic acne that I had had for over 10 years. Since going my acne has completely cleared up all thanks to Dr Ash and the treatments she provides. She is so knowledgable about all the latest in skin treatments and aesthetics, gives honest opinions and doesn’t offer treatments that she doesn’t think you need.
She is the only person I trust now with my skin as my results have been so amazing! The after care she provides is brilliant and she is always contactable with any concerns, extremely quick to respond and help. More recently I have also been going to Soley for the hydracontour facials and have already seen even more improvement in my skin.
There is no where else I would go now for any skin or aesthetic treatments. I really can’t recommend Dermedicare and Dr Ash enough! Thank you!"
Ellie Shreeves
Exceptional Service"“I had developed several brown circular marks on my face and was resigned to having to put up with these,. However, after consulting Dermedicare, I learned that age warts can be removed. Within ten days of treatment new skin appeared and I am delighted with the results.
Dr Ash is kind and highly skilled practitioner. Her approach is friendly and I had every confidence in her professionalism. Located in a lovely village, the premises are very tastefully decorated and spotlessly clean.
My experience at Dermedicare was faultless. Well done!”
John M
5 Star Google Review"I visited the clinic as I had several skin tags/warts of various sizes around and close to both eyes.
Dr Ash was excellent. She was very knowledgeable and helped explain the procedure as well showing me photographs of previous patients. All in all I had about 10-12 skin tags of varying sixes removed from my lower and upper eyes including my lids. Dr Ash was extremely proficient and very careful during the procedure and put my well being first, asking if I was OK throughout.
The procedure took around 20-25 minutes and involved local anaesthetic injections which like the procedure itself were mild to moderately painful. However the end results have been totally worth it.
I am extremely happy with the procedure, end result and the overall service I recieved. I spoke to several other clinics some of whom either did not reply or took weeks to reply. Dr Ash replied to my enquiries quickly and she had a lovely demeanour that put me at ease.
I would absolutely recommend. 5 star service."
Paul L
5 Star Google Review"I visited the salon today for a Hydrafacial glow treatment. From the moment I walked in Soley was warm and friendly and treated me with the utmost professionalism.
The treatment itself was enjoyable and Soley explained every step making sure I was comfortable throughout every stage.
I would recommend this treatment as my skin felt hydrated and “glowing”. Thank you Soley for a really enjoyable morning and a superb treatment."
Julie Paterson
5 Star Google Review"Earlier today Dr Ash removed a small mole and skin tag from below my eye.
The procedure was quick and painless. She's super friendly and reassuring, which quickly puts you at ease.
I'd definately return if I ever needed more treatment or advice.
Thanks Dr Ash.
David C
5 Star Review"I visited the salon today for a Hydrafacial glow treatment. From the moment I walked in Soley was warm and friendly and treated me with the utmost professionalism.
The treatment itself was enjoyable and Soley explained every step making sure I was comfortable throughout every stage.
I would recommend this treatment as my skin felt hydrated and “glowing”. Thank you Soley for a really enjoyable morning and a superb treatment."
JulieP
5 Star Review"I have had increasing problems with unsightly facial age warts. One in particular was large and very noticeable and I was under pressure from my family to have them removed. Doctor Ash was recommended and a subsequent free assessment convinced me that I should have the treatment.
The results have been amazing and I couldn’t be happier with the service. The procedure was pain free and a week later any sign of the warts had gone. Doctor Ash is very professional explaining the procedure and obviously very skilled at its application. I highly recommend the service and won’t hesitate to use it in the future."
Martin H
Client Reviews"Highly recommend! Very professional work and great results. I feel really comfortable around Dr Ash, a safe space 10/10! "
DM
"Dr Ash is kind, professional and performs outstanding work. She listens to your requirements, offers sound advice and explanations and is happy to answer any questions. My face always looks and feels beautiful when she has worked her magic. It appears totally natural. Cannot recommend her enough.. Thanks so much. She is the second emergency service for me and my family
"Dr Ash, Thank-you for saving my day with what to you is an everyday procedure, but what to me was a huge deal. Obviously, from meeting you, you knew I was in a huge mess, but with your patience and genuine care, I was soon at ease. I really appreciate your kindness.
I feel so much better now that it is removed - 'and properly.' Thank-you again. I will be recommending you to everyone as I know you will be the one to provide the best care."
Client Reviews
5 Star Review"I have been coming here since it opened years ago.I had few treatments in this clinic I had about 8 skin tags removed from my face as if they never exist . I also had chemical peeling and botox.
The doctor has a great eye for what will look right for my face let alone the quality of care she provides. Dr Ash very profesional.
I trust her completely. she diagnosed and treated some skin condition (I was suffering from for years ) in no time,I can not recommend this clinic enough."
Julie
5 Star Review"I have been coming here since it opened years ago.I had few treatments in this clinic I had about 8 skin tags removed from my face as if they never exist . I also had chemical peeling and botox.
The doctor has a great eye for what will look right for my face let alone the quality of care she provides. Dr Ash very profesional.
I trust her completely. she diagnosed and treated some skin condition (I was suffering from for years ) in no time,I can not recommend this clinic enough."
Julie
DR A-HADITHI
Dr Ashwaq-al-Hadithi
DERMEDICARE
Skincare Clinic of the Year
WINNER
Dermedicare is an aesthetic dermatology clinic based in Swanland. The clinic provides a number of aesthetic treatments from skin rejuvenation and ant-ageing procedures, to treating pigmentation and scarring and is an accredited UK Acne and Rosacea Treatment Centre.
Founded in 2016, Dermedicare i s managed and directed by owner Dr Ashwaq-al-Hadithi (Dr Ash) who began her medical career as a surgeon before taking a position as a GP with an extended role in dermatology in 2014.
Dr Ash's qualifications also include certification from the American Board of Aesthetics Medicine, a Diploma in Dermatology, and she is a member of the Aesthetic Complications Expert Group World.
The judges were particularly impressed by the clinic's focus on providing the most up-to-date and constructive procedures for their patients. Dr Ash and her staff only offer the most researched, safety-tested and evidence-based treatments and products for their patients, assuring them that their wellness and progression comes front and centre at Dermedicare.
The clinic keeps on top of all the latest guidelines and updates to ensure that all treatments and advice provided meets a very high standard of care and can be relied upon to help individuals suffering from a range of skin-related conditions.
"
DEMEDICARE KEEPS
ON TOP OF THE LATEST
GUIDELINES TO ENSURE
THAT THEIR TREATMENTS
AND ADVICE MEET A HIGH
STANDARD OF CARE
"
